Documentation

Agendex licensing is simple, as there are only two versions: “Community” and “Enterprise”.

The “Community” edition is free and has partial functionality – you can compare licenses here.
The “Enterprise” version can be purchased in two plans: Monthly or Yearly. Yearly plan offers two months for free.

Priority support is also available as an additional option and provides faster response times and external user auditing.

Both types of licenses provide access via the Browser client and the Mobile App.

Licensing is “per Exchange/M365 system”, regardless of the number of accounts configured or number of users using/accessing the system.

Yearly Subscription #

  • Once you are ready to purchase, you login to your customer portal and click “Buy”
  • You’ll be redirected to our payment gateway to enter your payment info, and the total subscription amount is charged
  • Subscription is valid for one year from payment date; no refunds for cancellations
  • You will be sent a renewal reminder 1 month before subscription expiry date

Monthly Subcsription #

  • Once you are ready to purchase, you login to your customer portal and click “Buy”
  • Monthly subscriptions are postpaid, meaning we bill for past usage
  • 4 billing dates in each month: 7th, 14th, 21st, 28th
  • Once you subscribe, your first billing date will be one month from the next billing date
    • Example 1: you subscribe on Sep. 14th, first billing date will be Oct. 14th for the period Sep. 14th – Oct. 14th
    • Example 2: you subscribe on Sep. 17th, first billing date will be Oct. 21st for the period Sep. 21st – Oct. 21st (effectively getting a few days free)
  • You can cancel anytime, last billing will be on your next billing date
    • Example 1: your billing date is the 14th; if you cancel on the 6th – last bill will be the next 14th
    • Example 2: your billing date is on the 7th; you cancel on the 8th – last bill will be the 7th of the next month.
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Updated on May 25, 2021
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